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Terms of Service

Please read our terms carefully before using Pristine Cleaning Professionals LLC.
Your access to and use of our service and site is conditional to your acceptance of and compliance with these terms. These terms apply to all visitors, users and others who access or use our service.

By accessing or using our service you agree to be bound by these terms. If you disagree with any part of the terms then you may not access our service or site.


If you are not happy with the service you receive just let us know and we will send a team of maids back to make it right. A Re-Clean will only be completed if we are notified within a 3 day window from your date of service, otherwise we will have to charge for the subsequent visit.

We reserve the right to deny services to anyone that attempts to use our cleaning staff outside of our service. This is a breach of our terms and conditions. This includes all future services and re-cleans.

We are unable to offer;

  • Wet wiping of connected electrical components

  • Resurfacing/waxing/refinishing of floors

  • Removal of bio-hazards or pests

  • Furniture moving

  • Large scale trash disposal.

  • Cleaning from height (our cleaners are not able to climb ladders).

 We reserve the right to adjust pricing or refuse service if a cleaning service is significantly dirtier than industry norms. In such cases we will revert to hourly pricing which is set at $48 per hour.

Please make any schedule changes or cancellations before 5 p.m. the day before service to avoid incurring a $25 cancellation/change fee. We appreciate your understanding.

A hold will be placed on your account (for authorization) in the amount of your total balance the evening PRIOR to your scheduled cleaning service if other payment arrangements are not previously agreed to. If your service is canceled for any reason, this hold will drop off within 2-5 days. THIS HOLD IS NOT A CHARGE. Charging is completed the day of your appointment and you will receive an invoice via email as payment for services rendered occurs.



When you create an account with us, you must provide us information that is accurate, complete, and current. If your information changes, you must update your information within our system. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.

 You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party

You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.


Our Service may contain links to third-party web sites or services that are not owned or controlled by Pristine Cleaning Professionals LLC. Pristine Cleaning Professionals has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that Pristine Cleaning Professionals shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such content, goods or services available on or through any such web sites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

Revisions and Errata

The materials appearing on  Pristine Cleaning Professionals LLC’s website could include technical, typographical, or photographic errors.  Pristine Cleaning Professionals LLC does not warrant that any of the materials on its web site are accurate, complete, or current.  Pristine Cleaning Professionals LLC may make changes to the materials contained on its web site at any time without notice.  Pristine Cleaning Professionals LLC does not, however, make any commitment to update the materials.



These Terms shall be governed and construed in accordance with the laws of United States and the State of Oklahoma, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service, and supersede and replace any prior agreements we might have between us regarding the Service.


In no event shall  Pristine Cleaning Professionals LLC or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on  Pristine Cleaning Professionals LLC’s Internet site, even if  Pristine Cleaning Professionals LLC or a  Pristine Cleaning Professionals LLC authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.



We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material we will try to provide at least 15 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Service.

If you have any questions about these Terms, please contact us via email –

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